TERMS + CONDITIONS

THIS SITE IS CONTROLLED BY ALYSHAALEX. ALYSHAALEX RETAINS THE RIGHT TO MAKE CHANGES TO SITE CONTENT, PRICES, TERMS AND/OR POLICIES AT ANY TIME, WITHOUT NOTICE. BY PROVIDING YOUR INFORMATION AND USING THE ALYSHAALEX WEBSITE, YOU ARE ACCEPTING THE TERMS AND PRACTICES DESCRIBED IN OUR PRIVACY POLICY AND ON OUR WEBSITE.

PRIVACY POLICY
SIMPLE! WE NEVER SELL, SHARE OR TRADE YOUR PERSONAL OR FINANCIAL INFORMATION WITH OUTSIDE COMPANIES OR THIRD PARTIES, UNLESS IT IS REQUIRED BY LAW. WHEN YOU PURCHASE FROM OUR ONLINE STORE, WE COLLECT YOUR NAME, PHONE NUMBER, BILLING/SHIPPING ADDRESS, E-MAIL ADDRESS AND CREDIT CARD INFORMATION. YOU PROVIDE THIS INFORMATION SO THAT WE CAN PROCESS AND SHIP YOUR ORDER. THAT’S IT. WE RESPECT YOUR PRIVACY.

SECURITY
WHEN YOU SUBMIT PERSONAL INFORMATION ON THE ALYSHAALEX WEBSITE, YOUR INFORMATION IS PROTECTED. ALL ALYSHAALEX ORDERS AND TRANSACTIONS ARE PROCESSED SECURELY THROUGH STRIPE. THE INFORMATION THAT IS COLLECTED (YOUR CREDIT CARD DATA, BILLING/SHIPPING ADDRESS) IS ENCRYPTED AND TRANSMITTED TO US IN A SECURE WAY. STRIPE USES INDUSTRY STANDARD SECURE SOCKET LAYER (SSL) ENCRYPTION TECHNOLOGY. SSL IS A PROTOCOL THAT ENCRYPTS YOUR INFORMATION INTO CODES, SO THAT YOUR INFORMATION IS SECURE WHILE BEING TRANSMITTED VIA THE INTERNET.

LINKS TO OTHER WEBSITES
LINKS TO OTHER WEBSITES ARE PROVIDED FOR YOUR CONVENIENCE ONLY, AND YOU ACCESS THEM AT YOUR OWN RISK.

ORDERS
WE DO OUR BEST TO FILL YOUR ORDER AS QUICKLY AS POSSIBLE. THERE MAY BE SOME EXCEPTIONS. WE WILL NOTIFY YOU AS SOON AS POSSIBLE IF THERE ARE ANY DELAYS. 

YOU WILL RECEIVE CONFIRMATION OF YOUR ORDER VIA EMAIL FROM ALYSHAALEX. YOUR CONFIRMATION INCLUDES THE SHIPPING AND HANDLING CHARGES, ANY APPLICABLE TAXES AND THE TOTAL DOLLAR AMOUNT IN CANADIAN DOLLARS. YOUR RECEIPT DOES NOT CONSTITUTE A CONTRACT. ALYSHAALEX MAY CANCEL AN ORDER, DUE TO INSUFFICIENT STOCK, INABILITY TO AUTHORIZE A CREDIT CARD, SUSPICION OF FRAUDULENT INTENT, DISCOVERY OF AN INCORRECT ITEM PRICE, OR AT THEIR DISCRETION. IF ALYSHAALEX CANCELS YOUR ORDER FOR ANY REASON AFTER PAYMENT, A REFUND WILL BE ISSUED IN THE FULL AMOUNT CHARGED.

ONCE YOUR ORDER HAS BEEN SHIPPED, YOU WILL RECEIVE AN EMAIL NOTIFICATION FROM ALYSHAALEX. IF YOU HAVE NOT RECEIVED A CONFIRMATION EMAIL, PLEASE CHECK YOUR SPAM FOLDER, OR CONTACT US AT ORDERS@ALYSHAALEX.CA.

PAYMENT
ALL PRICES ARE LISTED IN CANADIAN DOLLARS (CAD). CHECK XE.COM FOR UP TO THE MINUTE FOREIGN EXCHANGE RATES. WE ACCEPT VISA, MASTERCARD AND AMERICAN EXPRESS. ALL ALYSHAALEX ORDERS AND TRANSACTIONS ARE PROCESSED SECURELY THROUGH STRIPE OR PAYPAL.

SALES TAX
ALL CANADIAN CUSTOMERS WILL BE CHARGED HST, ACCORDING TO THEIR PROVINCIAL RATE. ALL AMERICAN AND INTERNATIONAL CUSTOMERS WILL BE RESPONSIBLE FOR ALL TAXES AND IMPORT DUTIES CHARGED BY THEIR RESPECTIVE COUNTRIES.

SHIPPING
FOR MORE INFORMATION ON SHIPPING, PLEASE CLICK HERE.

RETURNS
DUE TO THE HANDMADE NATURE OF ALL ALYSHAALEX JEWELLERY, ALL SALES ARE FINAL. ALYSHAALEX DOES NOT ACCEPT ANY RETURNS. WE STAND BEHIND THE QUALITY OF OUR MATERIALS AND WORKMANSHIP. WE WANT YOU TO BE HAPPY WITH YOUR PURCHASE! IF YOUR PIECE DOES NOT ARRIVE IN PRISTINE CONDITION, PLEASE EMAIL US IMMEDIATELY AT ORDERS@ALYSHAALEX.CA.

COPYRIGHT   2012 - 2022
ALL IMAGES AND DESIGNS ON THIS WEBSITE ARE THE SOLE PROPERTY OF ALYSHAALEX. NO IMAGES MAY BE USED WITHOUT EXPRESS WRITTEN CONSENT FROM ALYSHAALEX. DUPLICATION OF ANY IMAGES OR DESIGNS WITHOUT PERMISSION, WILL BE SUBJECT TO LEGAL ACTION. WE MEAN IT!